Product Experts Providing Exceptional Service
Communication
We pride ourselves on prompt communication, whether it be by email or phone. You can rely on us for a timely response.
We operate a unique environment, where all our people work closely together across all areas of the business.
This means, when you contact us, it doesn’t matter who you’re communicating with, you’ll get the same exceptional service, product knowledge and familiarity about your order.
Technical Experience
We’ve been manufacturing flanges and supplying piping products for over 40 years so our understanding of, and experience in the industry is solid and trusted. With this experience comes an in-depth understanding of specific industry requirements such as standards and quality certifications.
Problem Solving
Our team have excellent problem-solving skills. They work with each customer and can very quickly understand the requirements and either supply the required product or recommend suitable alternatives to standards. This is only possible due to their extensive product knowledge.
Supply Chain
Having an efficient and effective supply chain is a key requirement for our business. We have long standing relationships with suppliers in the industry, providing us access to a wide range of materials and products. Also, our strong relationship with overseas suppliers means we have very competitive indent lead times and can meet tight deadlines.
Logistics
Our business is based on service and ensuring we can deliver products to our customers in a reliable, timely way is important to us. Our location of being within close proximity to State Highway One (SH1) is beneficial and we use the most efficient freight companies to get product picked up, tracked and delivered to you. We always provide our customers with honest and realistic time frames for product delivery. We use New Zealand Couriers for overnight courier delivery across the country and given we ship internationally regularly, we can also offer reliable freight options.
Traceability
We provide full traceability of all our products and Test Certificates can be supplied for all products. If there is anything specific you require in regard to traceability, please let us know.
Endurance
Our customers benefit from long term staff that understand specific customer requirements. Also, as our team work closely with each other, there’s a wide range of product knowledge across all areas of the business. As well, our flat tier structure means, you’ll get to know us all and enjoy personalised service.
We're here to help
If you’ve got any questions or are wanting additional information on
any product, please get in touch. Our team is here for YOU.